Consistent & Reliable
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Respond Proactively
Casey Kuktelionis, , 0
Identify changes that could occur in your organization’s near future and create a plan for how you’d quickly respond...
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Build Message Consistency with Repetition
Mary Stackhouse, , 0
https://www.youtube.com/watch?v=SG_cAIDMPVs&feature=youtu.be Reflection Activity View Video Transcript Reflection Activity Reflect as you watch: Think about your reactions to change. Do...
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Who Needs to Know?
Casey Kuktelionis, , 0
Every time you make a decision or are informed about a decision by senior leadership, pause and think, ‘Who...
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Question for Better Answers
Casey Kuktelionis, , 0
Instead of asking, “Do you have any questions?,” ask, “What can I explain better?” You can probe further by...
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Communicate to Connect
Casey Kuktelionis, , 0
The most effective communicators are those who can connect the dots for others in a way that creates clear...
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Check Before You Send
Casey Kuktelionis, , 0
Avoid embarrassing and sometimes costly mistakes by double checking every email before you click send. Once it goes out,...