Communicating in Tough Times

After we have gathered data, it’s important to close the feedback loop and share the results with our organization’s...

To be clear you received accurate information, always communicate back what you heard.

Instead of asking, “Do you have any questions?,” ask, “What can I explain better?” You can probe further by...

During conversations with your team members, pay close attention to their nonverbal communication. If a person’s body language and...

When approaching a conversation with your leader about their performance, use their preferred communication method. Match their communication style...