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Communicating in Tough Times

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    Instead of asking, “Do you have any questions?,” ask, “What can I explain better?” You can probe further by...

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    During conversations with your team members, pay close attention to their nonverbal communication. If a person’s body language and...

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    When approaching a conversation with your leader about their performance, use their preferred communication method. Match their communication style...

Pause, Perspective, ProcessService Recovery

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