Accelerate Your Communication
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Communicate Consistently
Casey Kuktelionis, , 0
Offer a consistent place for your internal audience and your external audience to find information about your organization. The...
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Initiating Change
Casey Kuktelionis, , 0
When communicating any organization goals or changes start with explaining the reason why it is necessary. Make changes only after you...
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Practice Your Response
Casey Kuktelionis, , 0
It’s normal to feel defensive when listening to a customer complain about their experience or service. Practice listening and...
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Use Scorecards to Communicate Purpose
Casey Kuktelionis, , 0
Using a scorecard, help employees see how their daily actions inspire progress that leads to meaningful results. Employees are...
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Respond Proactively
Casey Kuktelionis, , 0
Identify changes that could occur in your organization’s near future and create a plan for how you’d quickly respond...