9P Online
  • Guided Learning
  • Topics
  • Videos
  • About Studer Education
  • Plans and Pricing
  • 9P for Teams
  • Contact
  • Help & Support
  • Login
  • Sign Up
  • Guided Learning
  • Topics
  • Videos
  • About Studer Education

5′ – 10′ Rule

Related
  • There is Always Time for a Smile

    Casey Kuktelionis, 06/01/202007/01/2020, 0

    Next time you’re rushing to that next meeting, look up and give the people you’re zooming past a smile...

  • Service Sets You Apart

    Casey Kuktelionis, 09/26/201909/09/2020, 0

    Think from your customer’s point of view; what does your organization do to provide its customers with unmistakable value?...

  • AIDET®+

    AIDET®

    Mandy, 06/13/201805/19/2020, 0

    A FRAMEWORK AIDET is a framework used to inform our customers/stakeholders of our intent to serve them successfully. It...

  • How Can You Exceed Customer Expectations?

    Casey Kuktelionis, 06/01/202006/08/2020, 0

    Start by asking your customers. Find out what their expectations are, and probe customers for ways your organization can...

  • External Customer Connection Questions

    Casey Kuktelionis, 02/27/202002/27/2020, 0
  • Handover

    Brian Kennedy, 01/20/201901/20/2019, 0
  • Utilize AIDET in Many Situations

    Casey Kuktelionis, 05/19/202009/10/2020, 0

    AIDET® is a valuable tool for all types of interactions. Elements of AIDET® do not have to be delivered...

  • Engaged Employees Inspire Loyal Customers

    Casey Kuktelionis, 06/01/202006/08/2020, 0

    Employees who are engaged are more likely to be enthusiastic and emotionally attached to their work. They are fully...

Emotional Bank AccountImpact Messages

Useful Links

  • Contact
  • Privacy Statement
  • Terms of Use

© 2020 Huron Consulting Group Inc. and affiliates. Huron is a global consultancy and not a CPA firm, and does not provide attest services, audits, or other engagements in accordance with standards established by the AICPA or auditing standards promulgated by the Public Company Accounting Oversight Board (“PCAOB”). Huron is not a law firm; it does not offer, and is not authorized to provide, legal advice or counseling in any jurisdiction. Huron is the trading name of Pope Woodhead & Associates Ltd.