What is the Outcome?
In times of crisis or disruption, it's rare for anyone to have all of the answers. The best leaders are most impactful by focusing on what needs to be communicated first and how to be intentional with that message. In this episode, JoAnn explains why your communication should always start with why.
We All Reach Crossroads
It seems sometimes there are no easy decisions. It can be uncomfortable for us to lead in a place of uncertainty. However, as this podcast guest explains, leadership isn't comfortable. In order to create better organizations and communities, we’ll need to embrace the discomfort of doing what’s right.
Vulnerability is a Strength
For years, people have felt the need to “shut off” or conceal their emotions in the workplace. Now, we are realizing, effective leaders tune into the emotions of their employees to provide support, motivate teams, and create deeper connections between individuals.
Strengths and temperament
The majority of people focus on fixing their weaknesses, rather than growing their strengths. In this video, Wendi Ochs tells us about her journey to strengths discovery and how leaning into our strengths and temperaments can bolster a team's performance.
Reacting too fast?
Have you ever found yourself regretting an answer, reaction, or outburst? Have you ever sent an email you wished you could get back? Learning to pause, gain a new perspective, and learn about the process can help leaders regulate their emotions, make better decisions, and respond to difficult situations in a positive way.
Problematic coworkers initiate conflict
While working with other people it’s not uncommon to encounter a difficult colleague. The better prepared we are to handle situations with difficult coworkers, the happier and more productive we will be at work. Use this video clip to practice responding to a difficult coworker.
Are you ready for intense change?
Major organizational change requires next level planning. Whether the change is intentional or is being forced by circumstances out of your control, visioning and planning for multiple scenarios ahead of that change will position you for success.
How Do Organizations Succeed Through Difficult Times?
Resilient organizations are able to improve faster because they place emphasis on and build disciplined routines around people, service, and alignment. To cultivate a culture of resilience leaders align people to goals, take time to routinely reflect, and communicate transparently with all stakeholders.
Deliver your message with clarity and impact
Use the Clear Communication Template to help you get clear about the message you want to communicate to your organization. Record the necessary actions, and then answer each question so that you can create a clear and timely message for the right people at the right time.
How should I collect data?
High-performing leaders realize the importance of using data for reflection and improvement. Reflecting on the right data is important across the organization. Three operational leaders explain how they use data collecting throughout the year to reflect and plan for annual improvements.
How do I know what to measure?
Checking in and monitoring each measure of success validates the use of the right measures and keeps us focused on what it takes to reach each goal. This exercise guides teams in reviewing measures that matter and discussing adjustments needed to experience success.
3 Things to Consider About Giving and Receiving Feedback
Receiving feedback is an emotional experience. It’s often difficult to take in. Whether the feedback is positive or negative, we humans are quick to respond emotionally, sometimes overreacting, even to the point of denying the accuracy of our data. How can we strengthen the use of feedback to help us improve?
What are 3 Organizational Barriers to Change?
The speed of information and higher demands from consumers forces leaders to shift the way change is approached. Commonly, there is much anxiety attached to change, people like to do things, “the way they’ve always done it,” but that’s not the attitude that will achieve success in today OR tomorrow’s world. How do we shift the way we think about change?
Always Be Forward Thinking
When leaders face periods of disruption, teams count on the leaders to guide them towards success. In this episode, Dr. Natalie Harder discusses how her team successfully navigated through intense change and the effects of a strong culture and values while leading during times of uncertainty.
How Resilient Are You?
A resilient organization does more than respond to change, crisis, or threats. To establish a culture of resilience, leaders model resilient behaviors, use the language of resiliency, and inspire teams to keep moving forward. Review the four critical characteristics of resilient leaders.
How Can Leaders Develop their Teams?
In this podcast episode, listen as Studer Education Leader Coach, Dr. Melissa Matarazzo shares some game-changing practices that have helped her best support the coaches she leads as well as valuable tips leaders can put into action right now to help grow and develop their teams.
Innovation Isn't Always What You Think It Is
Innovation is a topic we hear a lot about in the workplace, but it’s often misunderstood. Being innovative means more than just coming up with cool things to do. Innovation doesn’t have to be big and different, and it’s not something only geniuses do. In this episode, listen as Dr. JoAnn Sternke discusses with our host how true creativity and innovation can emerge as we focus on adding value.