The 5′ – 10′ Rule in Practice Hallway Interactions 101 This video demonstrates how an interaction can becomes extremely awkward when there is only one participant and guides you towards putting your best foot forward.
When to Adjust Strategic Actions What if our strategic actions are not working? If your strategic actions are not getting you closer to the goal, adjust them.
AIDET Explanation & Example A few words to reduce anxiety AIDET is a communication protocol that reduces anxiety in a variety of situations. In this video, Dr. Robin Largue describes AIDET and explains how and when it can be used to support the highest levels of service and care. SUBSCRIPTION REQUIRED
Leadership Short Cycles How can I help my team achieve our annual goals? Short cycle planning allows the team to strategize about the actions helping them to achieve and those that are not.
