Professional Development

Vulnerability and Teamwork

What Makes a Successful Team?

With substantial pressure on workers and teams to learn new skills, generate innovative and creative products and services, and collaborate to solve complicated problems, we are realizing a need for team members to build deeper connections and take greater risks. To accomplish this, we embrace vulnerability.

Succession Planning

In order to thrive, organizations need to continuously develop people at all levels and across all teams. Each position is critical to success. Succession planning increases employee engagement and highlights the value of each team…

Setting the Right Goals

The long term and short term goals we set drive our daily actions within the organization. If we lose focus on what matters most, it is likely we will not achieve our goals. Clear, measurable goals communicated consistently…

Dealing with Difficult People

Are coworkers driving you crazy?

Many of us are in frequent contact daily with a number of colleagues, some of which are easier to work with than others. Working with a difficult colleague undermines productivity and happiness in the workplace. Learning to deal with difficult people is vital to our success, both individually and as teams.

Are You Measuring What Matters?

How do I know what to measure?

Checking in and monitoring each measure of success validates the use of the right measures and keeps us focused on what it takes to reach each goal. This exercise guides teams in reviewing measures that matter and discussing adjustments needed to experience success.

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What Action Can I Take?

Address Employee Needs & Ideas

When an employee reveals a needed resource, barrier to a process, or an idea for improvement, leaders have the responsibility to act on that information. Following-up and following-through after conversations or receiving feedback from employees builds trust and increases engagement and productivity. For this leadership challenge, determine follow-up actions to take as the leader after each leader connection scenario.

Feedback that Inspires

Positively Improve Performance

Think about the last time you received constructive criticism. Did it actually prompt you to change your behavior? Maybe not. Yet we know learning new skills and improving performance is something our peers and direct reports desire. The key is to reshape your feedback conversations to focus on achieving a positive outcome together.

Offer Productive Feedback

Motivate Colleagues to Grow & Improve

Moments to provide feedback aren't limited to leader-employee interactions, oftentimes it's necessary to deliver feedback to colleagues while working together. In this video, Mandy and Tatiana meet to discuss a project and engage in a collaborative feedback conversation with a positive outcome.