Luke’s Work

Executive speaking to his middle managers

Reflect on the Development of Mid-Level Leaders

Are You Spending Enough Time with Middle Leaders?

The success of mid-level leaders is highly dependent on how they are led by the executive team. As an executive, are you doing enough to develop middle leaders? Are there areas the executive leadership team can improve?

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Mid-Level Leaders: Who Are They?

The Face of Executive Leadership

Who are the mid-level leaders in an organization, and why are they crucial to the organization's success?

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Positioning Problems as Opportunities

Bring Problems Forward

What can leaders do to create safe environments for teams to bring problems forward, while avoiding being bombarded by complaints? In this podcast episode, Dr. Pilcher encourages team members use key words, take ownership, and bring complex problems to their leaders for guidance.

office desk with a miniature house model.

Ownership Exercise

Is it Yours?

Taking ownership is about more than just being responsible for your assignments. Use this exercise to reflect on what you are truly invested in and what can benefit from improvement.

Ownership of Organizational Goals

Empowering Mid-Level Leaders

The mid-level leader plays many roles. Executing goals cascaded from the executive team is one of the most important. Build positive relationships with your middle leaders and promote ownership of the goals.

student with an idea in front of chalkboard

Listen for Ideas, Perspective, and Connection

Include People in the Process

There are times where there are no easy choices or decisions. Yet, when we collaborate with others, we can help ease the weight and also discover victories worth celebrating. Listen as Superintendent, Dr. Tim Dilg, shares how their district is accomplishing more by working together.

Transform Culture with Communication

Use Feedback to Drive Culture

What makes employees engage, commit, and connect with their organization? Leaders that listen and use feedback to transform the culture of the organization. Today's podcast guest reminds us that there will always be plenty of work to do — make sure it's the right work.

Creating a Culture of Shared Leadership

Listen to People to Continuously Improve

What happens when an organization committed to improvement has to transform everything they do in five days? People let go of being perfect and rely on their relationships, values, and communication to achieve results.

Leader having a high solid performance conversation

High Solid Performer Conversation in Action

Coaching High Solid Performers

Dr. Melissa Matarazzo and Dr. Robin Largue engage in a performance coaching conversation focused on developing high solid performers.

Low or Low Solid Performer?

Is the effort lacking?

In this video, coach Nannette Johnston describes the difference between a low and low solid performer and how leaders should think about and interact with each.

Aligning Hiring and Evaluations to Service Excellence

Let Service Standards Lead the Way

In this video, Dan explains how his human resources and leadership teams use their standards of service in their hiring and evaluations. When we use the standards of service excellence to evaluate potential candidates, we are more likely to hire a person aligned with our culture and committed to our values.

Luke Braughler