Bring Problems Forward
What can leaders do to create safe environments for teams to bring problems forward, while avoiding being bombarded by complaints? In this podcast episode, Dr. Pilcher encourages team members use key words, take ownership, and bring complex problems to their leaders for guidance.
Include People in the Process
There are times where there are no easy choices or decisions. Yet, when we collaborate with others, we can help ease the weight and also discover victories worth celebrating. Listen as Superintendent, Dr. Tim Dilg, shares how their district is accomplishing more by working together.
Let Service Standards Lead the Way
In this video, Dan explains how his human resources and leadership teams use their standards of service in their hiring and evaluations. When we use the standards of service excellence to evaluate potential candidates, we are more likely to hire a person aligned with our culture and committed to our values.