Use High Performers to Guide Low solid performers are committed to the organization, but can also be easily influenced by negative, low performers. To best support a low solid performer, partner them with positive, high performers for skill development opportunities. Develop Leaders to Develop People Where to start Add to Collection Share
Encourage Solid Performers Solid performers want to build relationships with their leaders, have opportunities for professional development, and hear feedback that inspires improvement. Identify the solid performers on your team, and help them grow by identifying one skill or area for improvement at a time. Ask engaging questions to gain reflective insight and possible solutions from the employee. Ask how you can support their growth and professional development. Develop Leaders to Develop People Where to start Add to Collection Share
Address Poor Performance High performers want to work in organizations with other high performers. When leaders avoid addressing low performers, high and solid performers notice sub-par performers aren’t keeping up and can become frustrated, sometimes to the point that they will choose to leave the department or organization. It’s not fair for your team of high and solid performers to carry the low performers, its crucial to address low performer behavior quickly and effectively to retain high performers. Align Behaviors with Goals & Values Where to start Add to Collection Share
Improve Performance with Leader Led Conversations Leaders set the right example for everyone A leader's commitment to their team involves a commitment to be in the spotlight and model the right way to act always. Leaders can improve performance by practicing self-awareness during conversations with employees.
Courageous Conversations Correct because you care Initiating conversations to provide one another feedback is uncomfortable for many. In reality, we provide others with feedback because we care about them and there success. Learn more about these three models for conducting courageous conversations.
Cascading Communication Guide What goes up, must come down Why, what, and how are the ingredients for concise messaging?
Impact Message in Action Are You Noticing Repeated, Unwanted Behavior? Dr. KK Owen conducts an effective impact conversation with her colleague to address his behavior in a meaningful way.