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Cook’s Communication Collection

melissa
Communicate Organizational Goals and Strategies

Does everyone know the goal?

Most of us have a hard time remembering the important goals and strategies we’re responsible for achieving because they aren’t communicated in ways that stick. One of the most effective ways to help our teams really know what we’re asking them to achieve is to draw clear connections for them.

being judged
Do People Really Want Feedback?

People Want to Improve

There’s a fine line between giving feedback for improvements and leaving an employee feeling criticized and deflated. Few of us respond well to someone telling us what to do or how to fix ourselves. Reshape your feedback conversations to focus on achieving a positive outcome.

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