Communicate Up Down All

Peggie

Communicate Progress

The stoplight colors are an easy and quick way to communicate progress toward achieving a goal. The green, yellow, and red colors are used to show the status in relation to achieving the goals. There is at least one measure (data set) for each goal. If there is no progress towards the goal, red is used. If the goal has been reached, we used green. A stoplight chart is a simple way to monitor progress and is a great visual communication tool.

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What’s Working Well?

Even the highest performing employees appreciate check-ins with their leader. Meet with your direct reports on a monthly basis to talk about what is going well, what can be improved, what support is needed, and what progress the individual has made on their quarterly and/or annual plans.

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Sharing Data

After we have gathered data, it’s important to close the feedback loop and share the results with our organization’s stakeholders, such as employees and the community. Conversations with stakeholders around the data provide opportunities to gain additional information and identify wins, gaps, and possible strategies for reducing gaps.

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Communicate Consistently

Offer a consistent place for your internal audience and your external audience to find information about your organization. The internal and external communication spaces can be separated, however, they should both contain honest, open, timely communication. It’s important to include meaningful updates on issues stakeholders care about, upcoming events, insight into the company’s strategies and processes, upcoming changes, and challenges within the industry.

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