Commit to Excellence

Cultivating a Culture of Resilience

How Do Organizations Succeed Through Difficult Times?

Resilient organizations are able to improve faster because they place emphasis on and build disciplined routines around people, service, and alignment. To cultivate a culture of resilience leaders align people to goals, take time to routinely reflect, and communicate transparently with all stakeholders.

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Organizational Excellence

Better than good

Many on the quest for excellence already understand that it's not exactly a destination. Organizational excellence is an on-going effort to diagnose, adjust, and deliver beyond what's expected.

blocks of people thinking and a lightbulb

Improvement & Innovation

Make way for innovation

As systems get better at getting better, cycles of improvement increasingly include innovations.

Busting Through Barriers

Stop Protecting, Start Sharing

We often hear that people are an organization’s greatest assets, and it’s true. Our colleagues and employees have unlimited potential to solve problems, adapt to challenges, and work collaboratively to achieve positive organizational results.

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Anticipating Change

Why wait for change to happen to you?

Leading change involves an element of anticipation. Anticipating change means leaders have enough foresight and information to know what is likely to happen, strategize, and guide the larger team to success, in preparation for the pending shifts.

Leading Change

Leading Change and Managing Change

A leader’s place is out in front; making the move to prepare the team for the change and for victory. The management of change comes into play after the proactive moves are made and the process for implementing or executing within the adjusted system is in place.

Champion of the Goal

Leading with Conviction

The role of the goal owner, or executive champion, is to ensure the team achieves success. Understanding what is expected of a champion leader is the first step to owning the role.

Improve Performance with Leader Led Conversations

Leaders set the right example for everyone

A leader's commitment to their team involves a commitment to be in the spotlight and model the right way to act always. Leaders can improve performance by practicing self-awareness during conversations with employees.

Leader Always Actions

Good Leadership Starts with Consistent Action

Create a positive team environment by tapping into the emotional needs of your people. Always Actions make connections clear and rewarding.

Walking the Halls

Imitation is flattering and real.

Making values come alive in an organization includes intentional steps of keeping them at the forefront of communications and actions.

A Big Hairy Audacious Goal

How big is too big?

An organization will go as far as the goals it sets. A common thread in organizations known for accomplishing remarkable success is the willingness of visionary leaders to set Big Hairy Audacious Goals.

Looking in the Mirror: Could I Be the Problem?

How could I be the problem?

If we do not practice reflection, we could continue to make the same mistakes, bad decisions, and not be the best we can be. By engaging in reflective practice, we show our teams we are willing to look in the mirror.