What's eroding your team's morale?
Employees and leaders suffering from low morale are the ultimate silent killers for an organization. Actively disengaged employees are costing the American economy billions per year in lost productivity. How can leaders recognize low-moral and re-engage team members before the organization's success is jeopardized?
3 Things to Consider About Giving and Receiving Feedback
Receiving feedback is an emotional experience. It’s often difficult to take in. Whether the feedback is positive or negative, we humans are quick to respond emotionally, sometimes overreacting, even to the point of denying the accuracy of our data. How can we strengthen the use of feedback to help us improve?
Problematic coworkers initiate conflict
While working with other people it’s not uncommon to encounter a difficult colleague. The better prepared we are to handle situations with difficult coworkers, the happier and more productive we will be at work. Use this video clip to practice responding to a difficult coworker.
What do I focus on?
Data helps us know where to focus our efforts. In this video, an executive leader explains how her team used data to make the best use of time and talent. She describes the importance of starting with data, engaging multiple voices, and using the feedback to make decisions.
Have a conversation with a low solid performer
The goal for low solid performance is to support movement to the next level. In this video, the supervisor is committed to the employees success, provides clear notes about performance observations, and plans specific activities to develop skills.