Teamwork AIDET® Build a stronger team AIDET® is a framework for building relationships and making introductions. The components of AIDET® can be used in a variety of situations. This resource is an example of how AIDET® can be used to introduce and guide a team-building opportunitiy.
Develop Your AIDET® Build relationships immediately Building a relationship begins by introducing ourselves in a manner designed to reduce that anxiety. The AIDET® format communicates key messages about ourselves and what to expect, as a first step in establishing a positive relationship and experience.
AIDET® Template & Tips Not all introductions are created equal The AIDET® strategy is used to inform people of the type and level of service that they will receive. Use the AIDET® template to develop the introductory language for meeting or talking with new customers or partners.
AIDET® First Impressions Matter Research tells us that how people are greeted sets the tone for continued interaction, reduces anxiety, and raises confidence in the organization or individual. Using the AIDET® approach helps us meet these three important objectives.
