AIDET

messaging, communication, effective communication, send a message

Send the Right Message

Tactful and Impactful

It's all about the "how" when it comes to communication. Be mindful of the non-verbal cues you are sending to really getting your message across.

AIDET® in Action

Can't I just say "Hello?"

When we think of anxiety-producing experiences, the beginning of school might be at the top of the list. In this coaching clip, Robin Largue provides several examples of how AIDET® can be used to reduce anxiety and build trust in educational contexts. These examples are easily transferred to other industries to help us create excellence customer experience.

Teamwork AIDET®

Build a stronger team

AIDET® is a framework for building relationships and making introductions. The components of AIDET® can be used in a variety of situations. This resource is an example of how AIDET® can be used to introduce and guide a team-building opportunitiy.

Develop Your AIDET®

Build relationships immediately

Building a relationship begins by introducing ourselves in a manner designed to reduce that anxiety. The AIDET® format communicates key messages about ourselves and what to expect, as a first step in establishing a positive relationship and experience.

AIDET® Template & Tips

Not all introductions are created equal

The AIDET® strategy is used to inform people of the type and level of service that they will receive. Use the AIDET® template to develop the introductory language for meeting or talking with new customers or partners.

AIDET®

First Impressions Matter

Research tells us that how people are greeted sets the tone for continued interaction, reduces anxiety, and raises confidence in the organization or individual. Using the AIDET® approach helps us meet these three important objectives.

Amy Fowler